Which scenario includes an effective communication strategy while dealing with a traumatic situation?

In a traumatic situation, it is vital to prioritize the emotional needs of victims and their families. Offering the parents time to grieve while providing support with agency contacts represents an effective communication strategy. This approach acknowledges the family's immediate need for space to process their emotions during a distressing time, while also ensuring they have access to necessary resources and support systems that can assist them in navigating their grief and the situation at hand.

In contrast, questioning the victim in detail about the incident can come off as intrusive and may add to their trauma. Providing too much information to the family without them being ready can lead to overwhelm and confusion. Similarly, reassuring the family without giving them the full context can result in false hope or misunderstandings about the situation, potentially leading to distrust or increased anxiety. Therefore, the option that includes offering support and space effectively meets the emotional and practical needs of the family during a traumatic experience.